Extremely quiet but powerful Computers
 

Warranty

Within a two-year warranty, we offer you a pick-up service for Silentium! -PCs.

All other products have to be sent post paid to Deltatronic GmbH, Industriestrasse 46, 76646 Bruchsal, Germany. Please contact our service team prior to dispatch to arrange transportation services. Also our service specialist might advice you about replacement of single components instead of the complete product. Please attach a copy of your invoice and a filled-in  reconsignment form to your reconsignment. You can print the form off this page. We will return, as agreed, your fixed product or an adaquate replacement.

You can reach our specialists under:

 e- Mail: pc@deltatronic.de



 Warranty conditions

The Invoice, as a receipt for your purchase, should be kept carefully. You will need it for warranty claims. If you assign your PC to a different user, the remaining term will be assigned to the new user. Invoice and warranty assignment should accompany the PC.

Deltatronic GmbH guarantees that the product is fully functional and technically concordant with the documentation.

During production and before delivery, our product undergoes high quality checks. If there is yet a deficiency or processing fault, Deltatronic issues a warranty of two years, valid from date of first purchase. During this term Deltatronic remedies deficienties gratis, which demonstrably result from material- or processing faults eighter with repair of the product or replacement of faulty parts.

The warranty does not apply
  • with deficiencies which result from transportation, accidents, natural disaster, vandalism, improper use, incorrect maintenance or incorrect repair trough others.
  • with change of software, viruses, maloperation, incorrect installations, or other modifications not agreed with us.
  • with disrespect of instructions in enclosed documentations.
  • with incompatibility or malfunction, resulting from not through us used product components.
  • with phenomena which occur with the regular aging process of the product.
  • with deficiencies resulting from external appliances.
  • with any deficiencies of a product whose serial number has been changed or removed.
Warranty terms for replaced parts end together with the end of the original warranty term for the complete product.

If you return a PC on terms of warranty you can remove programs, data or removeable storage media. Deltatronic GmbH cannot exclude loss of data on provided storage media. Products sent to us without any accessories will be replaced without any accessories.


Liability restrictions

Claims for damages are excluded unless they are based on intention or gross negligence of Deltatronic GmbH or its employees. The liability according to the law for product liability will remain unaffected. On no account is Deltatronic GmbH liable for:
  • Claims raised against you by third persons due to loss or damage.
  • Loss or damages of your data or the expenses for recovery of lost data or of parts of your product which are sent to Deltatronic GmbH on warranty terms.
  • Economical consequential damages (including lost winnings or economies) or accompanying damages. That also applies to cases in which Deltatronic GmbH was informed about the possibilities of such damages.
Deltatronic GmbH is on no account responsible for any random, indirect, special consequential or other damages (including, without any restrictions, damages in terms of loss of profit, business interruption, loss of business information of any other losings), which arise with the use of the product. This exclusion also includes every liability, which can result of third persons claims against the first buyer. This sale clause aims to restrict possible liability of Delatronic GmbH against claims which can result from the restricted warranty and/or the sale.

The above declaration does not take effect in some countries were this exclusion or the restriction of accompanying or consequential damages is legally not allowed.





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